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Edgar
Video Content Specialist with 12 years of BPO industry expertise
Video resume
Freelancer
Appointment setternAccount specialistnAdministrative assistantnLead generatornCustomer sevice
Contact
Managua, Managua Department, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided comprehensive customer support and problem resolution for diverse clients.
Lead GenerationAdvanced
Performed targeted lead generation strategies, contributing to sales pipelines.
Appointment SettingAdvanced
Scheduled and coordinated client appointments, ensuring efficiency and client satisfaction.
Account ManagementIntermediate
Managed client accounts and maintained strong relationships across multiple platforms.
Administrative AssistanceIntermediate
Handled administrative tasks supporting daily operations within BPO contexts.
Summary
Experienced BPO professional with over 12 years in customer service, lead generation, appointment setting, and account management, working with notable companies including Amazon.
Key Achievements
- Gained extensive experience across roles including customer service, lead generation, appointment setting, and account management.
- Contributed skills to well-known clients such as Amazon and various BPO firms.
- Accumulated over a decade of professional experience in diverse customer-centered functions.
Skills
Customer ServiceLead GenerationAppointment SettingAccount ManagementAdministrative Assistance
Published on CazVid - Jul 3, 2025