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Customer Service & Operations Coordinator with 5+ years in Hospitality & Logistics
Contact
Mérida, Yucatán, Mexico
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled client interactions and support at hospitality and logistics companies.
Order ManagementIntermediate
Managed reception and sending of orders at Equipments PFB Inc. and Entrepôt Frigorifique International Inc.
Web DevelopmentIntermediate
Designed and developed web pages using WordPress, HTML, and CSS.
Project ManagementIntermediate
Coordinated various activities and tasks within multiple roles, emphasizing organization and planning.
TroubleshootingIntermediate
Resolved technical and operational issues across job responsibilities.
Education
Software & Computer Systems Engineering
Universidad Interamericana para el Desarrollo
Completed Unfinished
Languages
Spanishnative
Englishadvance
FrenchIntermediate
Summary
Experienced in hospitality, logistics, and web development, with strong team and adaptability skills.
Key Achievements
- Managed reception and order processing at two logistical companies, ensuring smooth operations.
- Performed administrative tasks, forklift driving, and customer service roles, demonstrating versatility.
- Participated in activities at Xcaret Parks, engaging in Zipline and Zipbike operations, reflecting diverse skill set.
Experience
in charge of the management of reception and sending of orders
Équipments PFB Inc.
in charge of the management of reception and sending of orders
Entrepôt Frigorifique International Inc.
Administrative work, forklift driver, customer service
Resemape
2014 - 2021
Zipline, Zipbike activities
Xcaret Parks (Xenses & Xel-Ha)
2021 - 2022
concierge
Sunscape Akumal
2022 - 2023
Skills
Customer ServiceOrder ManagementWeb DevelopmentProject ManagementTroubleshooting
Published on CazVid - May 17, 2026