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Customer Service Representative with diverse call center experience
Video resume
Customer service representative
I used to work in the call center industry in different places and those places I developed strong communication and also how can I handled angry customer my experience are health care especially and also verifying found with account number
Contact
La Boruga, Santo Domingo Province, Dominican Republic
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support to customers, ensuring their issues were addressed professionally and efficiently.
Communication SkillsAdvanced
Communicated clearly and patiently with clients and team members in various call center roles.
Conflict ResolutionIntermediate
Handled customer complaints and angry clients effectively to maintain positive relationships.
Data VerificationIntermediate
Verified customer account information accurately in healthcare and service contexts.
Summary
Experienced customer service representative specializing in communication, conflict resolution, and data verification within call center environments.
Key Achievements
- Developed strong communication skills through multiple customer service roles
- Gained experience handling angry customers effectively
- Verified account information for clients in healthcare and other sectors
Skills
Customer ServiceCommunication SkillsConflict ResolutionData Verification
Published on CazVid - Jul 3, 2025