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Félix

Customer service representative

Currículo em vídeo

Customer service representative
I used to work in the call center industry in different places and those places I developed strong communication and also how can I handled angry customer my experience are health care especially and also verifying found with account number

Contato

La Boruga, Santo Domingo Province, Dominican Republic
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Customer ServiceAdvanced

Provided support to customers, ensuring their issues were addressed professionally and efficiently.

Communication SkillsAdvanced

Communicated clearly and patiently with clients and team members in various call center roles.

Conflict ResolutionIntermediate

Handled customer complaints and angry clients effectively to maintain positive relationships.

Data VerificationIntermediate

Verified customer account information accurately in healthcare and service contexts.

Resumo

Experienced customer service representative specializing in communication, conflict resolution, and data verification within call center environments.

Principais conquistas

  • Developed strong communication skills through multiple customer service roles
  • Gained experience handling angry customers effectively
  • Verified account information for clients in healthcare and other sectors

Habilidades

Customer ServiceCommunication SkillsConflict ResolutionData Verification
Publicado na CazVid - 3 de jul. de 2025
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