Geovanny

Supervisor y Quality Assurance

Assistance on outdoor speakers and internet radios for all ages of people. We assist customers on rnconnecting their radios to a network or link it to another device, setting radio stations or wifi rntroubleshootings so the radios can work. We assist with warranties, emails, chats, tickets and rnother tasks. I’m also the supervisor for my team and I take escalations, assist with escalated cases, rnlisten to calls, make reports and give feedback to the team when needed.