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Gerald
Writer and Editor
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Competencies
Authored travel and expatriate articles, incorporating SEO techniques to increase online visibility.
Designed and implemented full English curricula respecting educational standards and student engagement.
Handled customer inquiries, complaints, and technical support, ensuring effective communication and problem resolution.
Utilized graphic design skills for creating visual content supporting communication and marketing efforts.
Education
Languages
Summary
Versatile professional with expertise in content creation, education, and customer support. Skilled in engaging communication, curriculum development, and technical troubleshooting, committed to delivering quality results.
Key Achievements
- Created a comprehensive curriculum aligned with state standards for English teaching, enhancing student learning outcomes.
- Produced engaging travel and expatriate articles focused on investment and relocation, supporting subscriber education.
- Managed customer inquiries and troubleshoot technical issues, improving client satisfaction and operational efficiency.
Experience
WRITER AND EDITOR
Editor and writer for articles and info on travel and ex-pat life., Duties included topic research, understanding, and working with SEO., Writing engaging articles for subscribers to learn about investing and living overseas and finding resources to help our clients with their goals of living...
ENGLISH TEACHER
Combined various English teaching methods and techniques to help students improve their results., Created a full curriculum according to state standards., Maintained positive student-teacher relationship and cooperated with parents on a daily basis.
CUSTOMER SERVICE
Responsible for acting as a liaison between customers and companies., Assistance with complaints, requests, errors, questions of accounts, invoicing, cancellations, and other consultations., Tech-support and troubleshooting with phones and devices.