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Gerald

Writer and Editor

Currículo em vídeo

Customer service professional
Gerald

Contato

Panamá, Panamá, Panama
Disponível na CazVid
Contato pela CazVid

Competências

Content Writing & SEOExpert

Authored travel and expatriate articles, incorporating SEO techniques to increase online visibility.

Curriculum DevelopmentAdvanced

Designed and implemented full English curricula respecting educational standards and student engagement.

Customer Relations & SupportAdvanced

Handled customer inquiries, complaints, and technical support, ensuring effective communication and problem resolution.

Graphic DesignIntermediate

Utilized graphic design skills for creating visual content supporting communication and marketing efforts.

Formação acadêmica

BACHELOR'S DEGREE
La Latina de Panama
HIGH SCHOOL DIPLOMA
Washington High School

Idiomas

EnglishFluent
SpanishFluent

Resumo

Versatile professional with expertise in content creation, education, and customer support. Skilled in engaging communication, curriculum development, and technical troubleshooting, committed to delivering quality results.

Principais conquistas

  • Created a comprehensive curriculum aligned with state standards for English teaching, enhancing student learning outcomes.
  • Produced engaging travel and expatriate articles focused on investment and relocation, supporting subscriber education.
  • Managed customer inquiries and troubleshoot technical issues, improving client satisfaction and operational efficiency.

Experiência

WRITER AND EDITOR

Live and Invest Overseas
2019 - 2020

Editor and writer for articles and info on travel and ex-pat life., Duties included topic research, understanding, and working with SEO., Writing engaging articles for subscribers to learn about investing and living overseas and finding resources to help our clients with their goals of living...

ENGLISH TEACHER

Nuestra Señora de la Paz
2018 - 2019

Combined various English teaching methods and techniques to help students improve their results., Created a full curriculum according to state standards., Maintained positive student-teacher relationship and cooperated with parents on a daily basis.

CUSTOMER SERVICE

ACS/XEROX
2007 - 2016

Responsible for acting as a liaison between customers and companies., Assistance with complaints, requests, errors, questions of accounts, invoicing, cancellations, and other consultations., Tech-support and troubleshooting with phones and devices.

Habilidades

Content Writing & SEOCurriculum DevelopmentCustomer Relations & SupportGraphic Design
Publicado na CazVid - 15 de fev. de 2026
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