This is my profileContact via CazVid
Gerardo
BPO - agent/expert
Video resume
BPO - agent/expert
Hello I'm just looking for a job that I can stay with for the next 5 to 10 years hopefully more that allows me to bring my talents to the company from home thank you
Contact
Guatemala City, Guatemala, Guatemala
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided frontline support and maintained client satisfaction in BPO environments.
Sales ExpertiseIntermediate
Utilized sales experience to engage clients and promote products or services effectively.
Excel and Data ManagementAdvanced
Handled spreadsheets with formulas, calculations, and percentages to support data analysis and reporting tasks.
Deaf ManagementIntermediate
Managed responsibilities related to Deaf community, enhancing inclusive communication and support.
Summary
Experienced BPO agent with expertise in customer service, sales, and data management, committed to delivering quality work remotely.
Key Achievements
- Accumulated 12 years of experience working in the BPO industry, demonstrating longevity and industry commitment.
- Specialized as a Deaf Management Specialist for 5 years, showcasing niche expertise.
- Proficient in Excel with advanced formulas, calculations, and percentages, applying skills to improve data handling and reporting.
Skills
Customer ServiceSales ExpertiseExcel and Data ManagementDeaf Management
Published on CazVid - Jul 3, 2025