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Gerardo

BPO - agent/expert

Currículo em vídeo

BPO - agent/expert
Hello I'm just looking for a job that I can stay with for the next 5 to 10 years hopefully more that allows me to bring my talents to the company from home thank you

Contato

Guatemala City, Guatemala, Guatemala
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Customer ServiceAdvanced

Provided frontline support and maintained client satisfaction in BPO environments.

Sales ExpertiseIntermediate

Utilized sales experience to engage clients and promote products or services effectively.

Excel and Data ManagementAdvanced

Handled spreadsheets with formulas, calculations, and percentages to support data analysis and reporting tasks.

Deaf ManagementIntermediate

Managed responsibilities related to Deaf community, enhancing inclusive communication and support.

Resumo

Experienced BPO agent with expertise in customer service, sales, and data management, committed to delivering quality work remotely.

Principais conquistas

  • Accumulated 12 years of experience working in the BPO industry, demonstrating longevity and industry commitment.
  • Specialized as a Deaf Management Specialist for 5 years, showcasing niche expertise.
  • Proficient in Excel with advanced formulas, calculations, and percentages, applying skills to improve data handling and reporting.

Habilidades

Customer ServiceSales ExpertiseExcel and Data ManagementDeaf Management
Publicado na CazVid - 3 de jul. de 2025
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