This is my profileContact via CazVidHassan
Cabin crew professional with 5+ years in aviation and hospitality
Contact
Competencies
Provided exceptional passenger and guest service, ensuring safety, comfort, and satisfaction.
Supervised cabin crew performance and coordinated team efforts during flights.
Effectively communicated with passengers and team members to ensure smooth operations.
Addressed guest inquiries and resolved issues promptly to maintain satisfaction.
Managed recruitment and onboarding activities, coordinating hiring efforts across departments.
Education
Languages
Summary
Dedicated professional with extensive experience in in-flight service, hotel guest relations, and recruitment. Skilled in managing diverse customer needs, leading teams, and optimizing service delivery to ensure safety and satisfaction.
Key Achievements
- Led cabin service operations ensuring passenger safety and comfort across multiple flights at Qatar Airways.
- Streamlined guest relations processes, improving guest satisfaction at Fairmont Nile City Hotel.
- Participated in recruitment and onboarding processes for airline staffing at DNATA Emirates Group.
Experience
CABIN SENIOR
Provide exceptional service and ensure the comfort and safety of passengers in premium and economy cabin., Responsible for the overall performance of the cabin crew onboard in all the flights (service, safety and security)., Assist passengers with check in procedures, verifying documentation,...
Passenger Service Agent/ Recruiter
Collaborate with entire recruitment process to identify specific hiring requirements to potential candidates., Collaborate with hiring management for alignment, guidelines and preparation of interview questions for futures employees.
Guest Relations Manager Assist
Assist guest with inquiries, manage reservations, provide information about hotel services and resolving any issue or complaints., Ensure guest satisfaction and creating a positive experience.
Personal Trainer
Provide individualized and safe instruction/guidance through induction gym sessions., Design, lead and adapt exercise programs to achieve fitness goals offering guidance on nutrition and lifestyle changes.