This is my profileContact via CazVidIgnacio
Senior Full Stack Developer with 10+ years of technical support and development
Contact
Competencies
Applied troubleshooting skills to diagnose and resolve software and connectivity issues.
Improved system performance by optimizing APIs and data flows used in customer support.
Provided bilingual support and clear communication to ensure user satisfaction across diverse platforms.
Managed support tickets and documented issues to streamline resolution processes.
Trained junior team members on troubleshooting and supported collaboration with business teams.
Education
Languages
Summary
Experienced in technical support, API optimization, and full stack development, specializing in user support and system performance enhancement.
Key Achievements
- Provided technical assistance and resolved software issues for internal and external users at IFZ S.A.
- Optimized APIs and data flows to enhance system performance for customer-facing teams.
- Delivered remote technical support to international clients, handling diverse technical challenges.
Experience
Senior Full Stack Developer
Provided technical assistance to internal and external users, resolving software errors, access issues, and connectivity problems., Diagnosed incidents, documented root causes, and escalated critical cases when required., Improved system performance by optimizing APIs and data flows used by...