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Jhon
Customer Service Agent with 4 months experience in transportation services
Video resume
Bilingual agent
I have experience in the area of customer service as a customer service agent, I worked for the company Webhelp for a period of 4 months for the campaign called lyft, the Lyft campaign is responsible for providing transportation services. What I had to do for that company was solve the customers' problems. The problems could be: I lost my wallet, I lost my cell phone, some things like that and what I had to do was solve those problems.
Contact
Medellin, Antioquia, Colombia
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and problem resolution in a fast-paced environment.
Communication SkillsIntermediate
Bilingual ability enabled effective communication with diverse customer base.
Problem SolvingIntermediate
Resolved customer issues related to transportation and personal belongings.
TeamworkIntermediate
Collaborated with team members to ensure customer concerns were addressed promptly.
Summary
Bilingual customer service agent with experience supporting transportation services via the Lyft campaign, specializing in issue resolution and client communication.
Key Achievements
- Resolved customer issues related to lost belongings such as wallets and phones.
- Gained experience in bilingual customer service within the transportation sector.
- Worked efficiently for the Lyft campaign, addressing client concerns and providing solutions.
Skills
Customer ServiceCommunication SkillsProblem SolvingTeamwork
Published on CazVid - Jul 3, 2025