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Jhon
Bilingual agent
Currículo em vídeo
Bilingual agent
I have experience in the area of customer service as a customer service agent, I worked for the company Webhelp for a period of 4 months for the campaign called lyft, the Lyft campaign is responsible for providing transportation services. What I had to do for that company was solve the customers' problems. The problems could be: I lost my wallet, I lost my cell phone, some things like that and what I had to do was solve those problems.
Contato
Medellin, Antioquia, Colombia
Disponível na CazVid
Competências
Customer ServiceIntermediate
Handled customer inquiries and problem resolution in a fast-paced environment.
Communication SkillsIntermediate
Bilingual ability enabled effective communication with diverse customer base.
Problem SolvingIntermediate
Resolved customer issues related to transportation and personal belongings.
TeamworkIntermediate
Collaborated with team members to ensure customer concerns were addressed promptly.
Resumo
Bilingual customer service agent with experience supporting transportation services via the Lyft campaign, specializing in issue resolution and client communication.
Principais conquistas
- Resolved customer issues related to lost belongings such as wallets and phones.
- Gained experience in bilingual customer service within the transportation sector.
- Worked efficiently for the Lyft campaign, addressing client concerns and providing solutions.
Habilidades
Customer ServiceCommunication SkillsProblem SolvingTeamwork
Publicado na CazVid - 3 de jul. de 2025