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Jonathan

Cadee

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Sogamoso, Boyacá, Colombia
Available on CazVid
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Competencies

Customer ServiceIntermediate

Provided support and information to customers in hospitality, tourism, and support roles, ensuring satisfaction and issue resolution.

Hospitality & Food ServiceIntermediate

Worked as waiter and cashier, handling customer orders, payments, and ensuring quality service in restaurant environments.

Supervision & LeadershipIntermediate

Led dispatch operations in a tech company for 12 months, supervising team tasks and coordinating logistics activities.

Communication SkillsIntermediate

Engaged in customer interaction, sales, and team coordination, honing active listening and clear communication abilities.

Support & AssistanceIntermediate

Provided technical and customer support in BPO environment, addressing client issues and ensuring service quality.

Education

Bachelor's degree
Universidad Sur colombiana
Completed 2019

Languages

EnglishC1

Summary

Dedicated professional with over 3 years combined experience in customer service, hospitality, and team supervision. Adaptable and committed to delivering quality support and service across diverse environments.

Key Achievements

  • Gained hands-on experience in hospitality and customer service from multiple roles, developing strong communication skills.
  • Held supervisory role in dispatch department, overseeing operations for a year, demonstrating leadership and organizational ability.
  • Accumulated over 2 years of experience in BPO customer support, improving problem-solving and client interaction skills.

Experience

Cadee

Club Campestre de Neiva

Worked as a Cadee in summer vacations for 2 months when I was a teenager (16 years old)

Waiter

Restaurante El Asadero

Worked for 16 months with permanent contract and 4 months with part time pay and weekends

Waiter

Restaurante 1973 Las Vegas los guaduales

Worked part time on weekends as a waiter for 5 months and sometimes as a cashier

Customer Service

Tu destino

6 months of experience in customer service selling touristic destinys and packs of vacations

BPO agent Priority support

Teleperformance SA

Worked for 18 months

Supervisor for Dispatch department

LINC TECHNOLOGY LLC

Worked for 12 months

Skills

Customer ServiceHospitality & Food ServiceSupervision & LeadershipCommunication SkillsSupport & Assistance
Published on CazVid - Feb 19, 2026
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