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Jonathan
Cadee
Contato
Competências
Provided support and information to customers in hospitality, tourism, and support roles, ensuring satisfaction and issue resolution.
Worked as waiter and cashier, handling customer orders, payments, and ensuring quality service in restaurant environments.
Led dispatch operations in a tech company for 12 months, supervising team tasks and coordinating logistics activities.
Engaged in customer interaction, sales, and team coordination, honing active listening and clear communication abilities.
Provided technical and customer support in BPO environment, addressing client issues and ensuring service quality.
Formação acadêmica
Idiomas
Resumo
Dedicated professional with over 3 years combined experience in customer service, hospitality, and team supervision. Adaptable and committed to delivering quality support and service across diverse environments.
Principais conquistas
- Gained hands-on experience in hospitality and customer service from multiple roles, developing strong communication skills.
- Held supervisory role in dispatch department, overseeing operations for a year, demonstrating leadership and organizational ability.
- Accumulated over 2 years of experience in BPO customer support, improving problem-solving and client interaction skills.
Experiência
Cadee
Worked as a Cadee in summer vacations for 2 months when I was a teenager (16 years old)
Waiter
Worked for 16 months with permanent contract and 4 months with part time pay and weekends
Waiter
Worked part time on weekends as a waiter for 5 months and sometimes as a cashier
Customer Service
6 months of experience in customer service selling touristic destinys and packs of vacations
BPO agent Priority support
Worked for 18 months
Supervisor for Dispatch department
Worked for 12 months