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Jose
Team Leader with 2 years of fleet and roadside assistance management
Video resume
Roadside assistance Team Leader
I used to manage a team of 10, developed a recruiting process for vendors, monthly tasks for agents, schedule, feedback, quarterly reviews, scorecards, and solved difficult situations the agents couldn't solve, improve communication between teams, dispatch vendors for vehicles, invoicing, onboarding vendors, and others.
Contact
Buenos Aires, Buenos Aires C.F., Argentina
Open to remote
Available on CazVid
Competencies
Team LeadershipAdvanced
Directed a team of agents, coordinating tasks, reviews, and performance assessments.
Vendor ManagementIntermediate
Recruited, onboarded, and managed vendors for fleet services and roadside assistance.
Communication & CoordinationAdvanced
Improved communication between teams and managed dispatching of vendors and vehicles.
Operational PlanningIntermediate
Managed scheduling, invoicing, and monthly task planning for agents.
Summary
Experienced team leader at Fluid Truck with a focus on vendor management, team coordination, and operations in fleet services.
Key Achievements
- Managed a team of 10 agents providing roadside assistance services.
- Developed recruitment processes for vendor onboarding and management.
- Led performance reviews, feedback sessions, and created scorecards to monitor team effectiveness.
Skills
Team LeadershipVendor ManagementCommunication & CoordinationOperational Planning
Published on CazVid - Jul 3, 2025