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Jose
Roadside assistance Team Leader
Currículo em vídeo
Roadside assistance Team Leader
I used to manage a team of 10, developed a recruiting process for vendors, monthly tasks for agents, schedule, feedback, quarterly reviews, scorecards, and solved difficult situations the agents couldn't solve, improve communication between teams, dispatch vendors for vehicles, invoicing, onboarding vendors, and others.
Contato
Buenos Aires, Buenos Aires C.F., Argentina
Aberto a trabalho remoto
Disponível na CazVid
Competências
Team LeadershipAdvanced
Directed a team of agents, coordinating tasks, reviews, and performance assessments.
Vendor ManagementIntermediate
Recruited, onboarded, and managed vendors for fleet services and roadside assistance.
Communication & CoordinationAdvanced
Improved communication between teams and managed dispatching of vendors and vehicles.
Operational PlanningIntermediate
Managed scheduling, invoicing, and monthly task planning for agents.
Resumo
Experienced team leader at Fluid Truck with a focus on vendor management, team coordination, and operations in fleet services.
Principais conquistas
- Managed a team of 10 agents providing roadside assistance services.
- Developed recruitment processes for vendor onboarding and management.
- Led performance reviews, feedback sessions, and created scorecards to monitor team effectiveness.
Habilidades
Team LeadershipVendor ManagementCommunication & CoordinationOperational Planning
Publicado na CazVid - 3 de jul. de 2025