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Juan
Customer Service Agent with 4+ years experience in client support
Video resume
Customer service representative
Customer service agent with multiple skills such as active listening, problem solver, tasks developer, one call resolution agent, always wanting to improve everyday in order to fix any issue that a customer may have
Contact
Bogotá, Bogotá D.C., Colombia
Open to remote
Available on CazVid
Competencies
Active ListeningAdvanced
Applied active listening skills to understand customer needs and resolve issues effectively
Problem SolvingAdvanced
Leveraged problem-solving abilities to address and resolve customer complaints efficiently
Task DevelopmentIntermediate
Developed and prioritized tasks to streamline customer service processes
Customer SupportAdvanced
Consistently provided high-quality support to ensure customer satisfaction and loyalty
Summary
Experienced customer service representative with over four years of proven success in client support, problem resolution, and achieving performance awards.
Key Achievements
- Received multiple awards including Best QA, Best Customer Service Agent, and Best Employee of the Month
- Accumulated over four years of dedicated customer service experience
- Excelled in problem-solving and achieving one-call resolution
Skills
Active ListeningProblem SolvingTask DevelopmentCustomer Support
Published on CazVid - May 17, 2026