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Juan

Customer service representative

Currículo em vídeo

Customer service representative
Customer service agent with multiple skills such as active listening, problem solver, tasks developer, one call resolution agent, always wanting to improve everyday in order to fix any issue that a customer may have

Contato

Bogotá, Bogotá D.C., Colombia
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Active ListeningAdvanced

Applied active listening skills to understand customer needs and resolve issues effectively

Problem SolvingAdvanced

Leveraged problem-solving abilities to address and resolve customer complaints efficiently

Task DevelopmentIntermediate

Developed and prioritized tasks to streamline customer service processes

Customer SupportAdvanced

Consistently provided high-quality support to ensure customer satisfaction and loyalty

Resumo

Experienced customer service representative with over four years of proven success in client support, problem resolution, and achieving performance awards.

Principais conquistas

  • Received multiple awards including Best QA, Best Customer Service Agent, and Best Employee of the Month
  • Accumulated over four years of dedicated customer service experience
  • Excelled in problem-solving and achieving one-call resolution

Habilidades

Active ListeningProblem SolvingTask DevelopmentCustomer Support
Publicado na CazVid - 17 de mai. de 2026
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Contato Juan