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Juan
Logistics Coordinator with 6 months in freight management
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Competencies
Experience in selling freight services and managing logistics operations between cities in the US.
Provided customer support, handled claims, and managed account information across multiple roles.
Negotiated contracts with carriers and established partnerships to improve logistics efficiency.
Managed CRM systems like Salesforce and Dynamics for client tracking and post-sales support.
Native Spanish speaker with advanced proficiency in English, facilitating bilingual communication.
Education
Languages
Summary
Experienced in freight management, customer service, and contract negotiation with a strong bilingual background in English and Spanish.
Key Achievements
- Managed logistics and sales operations at LEAN SOLUTIONS GROUP, improving route optimization and cost efficiency.
- Negotiated long-term contracts with carriers to enhance service reliability and build partnerships.
- Handled claims processing and customer support in multiple roles, ensuring issue resolution and client satisfaction.
Experience
Logistics Coordinator/Broker
Freight Sales Management: Selling freight services to carriers for various products between cities in the United States, optimizing routes and ensuring cost-effective transportation solutions for multiple products., Constant tracking and updating of sales in an Office database., Negotiating...
Bilingual Sales Agent
Sales Management of AT&T Home Tech Protection in the Electronics Insurance Sector in the United States: This section focuses on the management of sales for AT&T Home Tech Protection, which is a service designed to offer coverage for electronic devices., Claims Processing for...
Back Office & Customer Service
Managed CRM (Salesforce, Dynamics) for client and order tracking., Handled calls and emails: new orders, tracking, replacements, and refunds., Provided post-sales support and issue resolution, ensuring efficiency and customer satisfaction.
Bilingual Customer Service Agent
Customer Support and Claims Management: This position involves being a bilingual customer service agent providing solutions for appliance warranty calls., Bilingual Customer Service and Insurance Sales Agent for American Water Products: This role involves providing customer service and selling...