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Julia
Especialista en desarrollo de software con 10 años de experiencia en tecnologías web y móviles
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Competencies
Utiliza JavaScript para desarrollar aplicaciones web y móviles robustas y dinámicas.
Coordina proyectos tecnológicos asegurando entregas en tiempo y forma.
Diseña y mantiene bases de datos eficientes para aplicaciones diversas.
Aplica Scrum y Kanban para gestionar equipos y procesos de desarrollo.
Identifica y soluciona desafíos técnicos de forma eficiente en diferentes proyectos.
Education
Summary
Desarrollador de software con amplia experiencia en proyectos web y móviles, enfocado en entregar soluciones innovadoras y eficientes.
Key Achievements
- Lideró proyectos de desarrollo de aplicaciones móviles que mejoraron la experiencia del usuario
- Implementó soluciones de backend escalables para clientes en diversos sectores
- Desarrolló y mantuvo sistemas de base de datos integrados y eficientes
Experience
Server/Cashier
Greet customers politely as they enter or approach the counter., Responsible for seating guests and taking orders in person or over the phone., Providing menus, taking orders, and answering inquiries regarding menu items; serving food., Making cocktails., Assemble and package food orders for dine-in or takeout., Monitoring tables for customer satisfaction; cleaning and resetting tables; wrapping food on a fast paced, fast food environment., Providing quality service to customers; following health and safety regulations., Take orders accurately using a POS (point-of-sale) system., Handle payments (cash, credit/debit cards, mobile payments)., Call out order numbers and ensure timely delivery to customers., Maintain cleanliness of the counter, drink stations, and condiment areas., Restock supplies like napkins, straws, cups, sauces, and to-go bags., Handle basic customer service issues (wrong orders, complaints) or escalate to a supervisor., Upsell menu items (suggest combos, desserts, or promotions).
Food & Beverage Attendant
Greeting guests; taking customer orders; set up dining/bar area., Have knowledge of the menu (food and beverages); wine and beer., Notify management in advance of likely shortages., Serve menu items compliant with established standards., Use food preparation tools in accordance with manufactures instructions., Close the FOH areas at the end of shifts., Maintain a prepared and sanitary work area at all times., Keep the work area fresh all through the shift., Make sure all storage areas are tidy and all products are stored appropriately., Constantly use safe and hygienic food handling practices., Taking /bagging take out orders., Returns dirty food preparation utensils to the appropriate areas., Assist with all duties as assigned.
Fine Dining Server
Delivered elevated service experiences in a luxury community setting., Coordinated closely with kitchen staff and anticipated guest preferences., Provided personalized service to high-net-worth guests and members., Executed fine dining service with deep menu and wine knowledge., Ensured smooth coordination between FOH and BOH teams., Creating a lasting impression for members and guests with a warm, friendly, and professional demeanor., When members and guests arrive, quickly greet them with a smile., Being an expert on the food and menu, being able to suggest choices that customers will enjoy., Anticipate members' needs, provide excellent customer service, and ensure that requests are taken care of expediently., After serving guests and members, checking back with them to ensure customer satisfaction., Providing great service, keeping our tables and dining room clean and organized., Handling opening and closing duties required for the shift you are working., Attention to detail and passion for customer service.
Fine Dining Server
Greet members and guests warmly, ensuring a refined and welcoming atmosphere., Guide guests through the menu, providing expert recommendations on food and wine pairings., Anticipate members’ needs and deliver personalized service with attention to detail., Ensure prompt, professional, and discreet service tailored to the club’s high standards., Maintain in-depth knowledge of the menu, including daily specials, ingredients, and preparation methods., Provide recommendations based on guest preferences and dietary restrictions., Assist with wine service, including pouring techniques and pairing suggestions., Set up and maintain a pristine dining environment, including table settings and polished silverware., Coordinate with kitchen and bar staff to ensure seamless service flow., Handle member requests, complaints, and special accommodations with professionalism and discretion., Process orders using POS systems and handle transactions accurately., Reset tables efficiently, ensuring readiness for upcoming service periods., Assist in inventory management and restocking of supplies., Adhere to all health and safety regulations, ensuring a clean and sanitary work environment.
Server
Delivered attentive service during high-volume events and dining service., Take food and drink orders from customers accurately and with a positive attitude., Enter orders into the iPad POS system for transmittal to kitchen staff., Engage with customers in a friendly manner., Knowledge of the menu, with the ability to make suggestions., Ensure tables are enjoying their meals and take action to correct any problems., Collect payments from tables., Prepare checks that itemize and total meal costs and sales taxes., Help food preparation staff when necessary.
Medical Spanish Interpreter
Provided accurate bilingual interpretation for medical staff and patients., Navigated sensitive topics with cultural awareness and professional conduct., Handling calls on demand, rendering the meaning of conversations between Spanish and English speakers., Breaking the communication barrier, processing information quickly, concisely and recognizing sensitive cultural differences., Being professional and courteous at all times and using appropriate terminology and understanding common industry procedures and practices., Rendering correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions., Speaking clearly in both languages using proper pronunciation, enunciation and polite expressions.
Server, Food Runner and Server Assistant
Placed dishes, utensils and beverages on food trays for delivery to rooms, confirm that individuals received ordered meals., Upsold customers and optimized table-turns., Maintained knowledge of current menu items, garnishes, ingredients and preparation methods., Designed custom private function and banquet packages to accommodate groups, including business dinners, sales presentations, club meetings, weddings and charity events., Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options., Arranged each place setting attractively and verified all items were clean and free from water spots and chips., Explained preparation of various menu items, describing ingredients and cooking methods to customers., Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers., Set up trays to situate food at., Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination., Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
Front Desk Agent
Managed guest check-ins/outs, resolved inquiries, and supported reservations., Provided personalized guest support and coordinated with all departments., Computed guest billings and posted charges to room accounts., Arranged special accommodations for guests to maintain optimal satisfaction., Posted room charges such as food, liquor and telephone calls based on individual customer actions., Welcomed guests to front desk and engaged in friendly conversations while conducting check-in process., Provided property details to guests, including dining areas, pool, spa and fitness center., Balanced accounts and conducting nightly audits to keep bookkeeping current., Indicate guests entertainment and sporting events in nearby areas and made reservations to establishments boosting local tourism., Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues., Monitored reservations to track incoming parties and special events., Prepared daily shift close reports and balanced cash register to accurately reflect all transactions., Transmitted information or documents to customers using mail., Collaborated with housekeeping and maintenance staff to address and mitigate facility issues., Handled payment processing duties and provided customers with receipts and proper bills and change., Delivered exceptional services and support to team members and guests, maximizing productivity and customer satisfaction., Managed all front desk operations for busy high-volume hotel.
Food Prep Cook
Kept stations stocked and ready for use to maximize productivity., Checked temperature of freezers and refrigerators to maintain proper storage of cold items., Set up and performed initial prep work for food items such as soups, sauces and salads., Maintained highest standards of product quality., Chopped vegetables and seasoned meats and fish in preparation for grilling, sautéing and braising., Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination., Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections., Carved ham, turkey and roast beef for use in sandwiches and buffet carving station., Helped other staff members complete job tasks during peak times to keep kitchen running efficiently., Precooked garnishes such as bacon pieces for later use to top off fresh dishes., Developed strategies to enhance catering and retail foodservice revenue and productivity goals., Maximized efficiency of kitchen operation by overseeing daily product inventory, purchasing and receiving., Portioned food onto plates, added garnishes and sauces and handed off to wait staff for serving., Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.