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Karla

Front Desk Manager with 5+ years of hospitality experience

Contact

La Paz, La Paz Department, Bolivia
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Competencies

Customer ServiceAdvanced

Provided consistent guest support, addressing needs and resolving issues efficiently.

Hotel Management SystemsIntermediate

Managed hotel front desk systems to facilitate check-in/out processes and incident tracking.

Food PreparationIntermediate

Prepared a variety of international dishes and managed grill operations at a hostel kitchen.

Team CoordinationIntermediate

Coordinated daily activities of front desk staff and kitchen team to ensure smooth operations.

Computer SkillsIntermediate

Utilized Microsoft Office tools for reporting and administrative tasks.

Education

Bachelor’s Degree
Universidad Franz Tamayo

Languages

Englishadvanced oral and written proficiency
Catalàbilingual oral and written proficiency

Summary

Experienced in front desk management, customer service, and food preparation with a proven track record of supporting hotel operations and guest satisfaction.

Key Achievements

  • Managed guest registration processes and resolved guest issues effectively
  • Supervised front desk operations and maintained daily incident reports
  • Handled diverse responsibilities including hotel system management and customer service

Experience

Front Desk Manager

Hotel Jardines de Mallku Cueva
2024 - 2025

Guest registration (check-in and check-out), Management of the 'FRONT DESK' and 'NEW HOTEL' systems, Handling and resolving issues related to both hotel management and guest needs, Daily report of incidents

Prep Cook

Wild Rover Hostels
2023 - 2024

Preparation of various national and international dishes, Fast food cooking, Grill management, Cooking and serving guests

Karaoke Manager

Zona Mix Karaoke
2016 - 2018

Customer service, Waitress and cashier

Skills

Customer ServiceHotel Management SystemsFood PreparationTeam CoordinationComputer Skills
Published on CazVid - Jul 3, 2025
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