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Karla
Front Desk Manager
Contato
Competências
Provided consistent guest support, addressing needs and resolving issues efficiently.
Managed hotel front desk systems to facilitate check-in/out processes and incident tracking.
Prepared a variety of international dishes and managed grill operations at a hostel kitchen.
Coordinated daily activities of front desk staff and kitchen team to ensure smooth operations.
Utilized Microsoft Office tools for reporting and administrative tasks.
Formação acadêmica
Idiomas
Resumo
Experienced in front desk management, customer service, and food preparation with a proven track record of supporting hotel operations and guest satisfaction.
Principais conquistas
- Managed guest registration processes and resolved guest issues effectively
- Supervised front desk operations and maintained daily incident reports
- Handled diverse responsibilities including hotel system management and customer service
Experiência
Front Desk Manager
Guest registration (check-in and check-out), Management of the 'FRONT DESK' and 'NEW HOTEL' systems, Handling and resolving issues related to both hotel management and guest needs, Daily report of incidents
Prep Cook
Preparation of various national and international dishes, Fast food cooking, Grill management, Cooking and serving guests
Karaoke Manager
Customer service, Waitress and cashier