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Customer Service & Administrative professional with diverse experience
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Competencies
Provided customer support and sales assistance across various roles, resolving issues and enhancing client experience.
Performed administrative tasks such as documentation, scheduling, and reception duties, facilitating office operations.
Engaged in commercial advising, quotations, and client visits, supporting sales activities.
Proficient in MS Office suite and Power BI, utilizing these tools for data management and presentations.
Effectively communicated with clients and team members, both verbally and in writing, across various roles.
Education
Languages
Summary
Experienced in customer support, sales, and administrative functions across diverse industries. Skilled in client interaction, documentation, and team collaboration.
Key Achievements
- Handled customer inquiries and sales at multiple organizations, ensuring effective communication and client satisfaction.
- Managed inventory, cash handling, and documentation processes, demonstrating operational versatility.
- Supported managerial tasks, including agenda organization and document preparation, contributing to team efficiency.
Experience
Administradora, asesora comercial
Atención al usuario, Asesora Comercial, Manejo de caja, Llevar inventario, Realizar cotizaciones, Realizar Pedidos, Recepción de llamadas
Representante de atención al cliente telefonico
Atención al cliente, Venta telefónica, Recibir llamadas, resolver dudas, problemas activar servicios, y desctivar suscripción., Manejo de aplicativos
Ejecutiva de Libranza
Atención al Usuario, Visita a Convenios, Manejo Base de Clientes y Referidos, Visita a Clientes, Asesoria Comercial Telefónica y Presencial
Asesora comercial
Atención al Usuario, Visita a Convenios, Manejo Base de Clientes y Referidos, Visita a Clientes, Asesoria Comercial Telefónica y Presencial
Auxiliar administrativo/a
Redacción y elaboración de documentos, Atención al usuario, Recepción de llamadas, Manejo de cotizaciones, Manejo de facturas, Llevar caja menor
Secretaria
Atención al usuario, Archivar documentos, Recepción de llamadas, Organizar agenda de jefe inmediato, Asistir a jefe inmediato en reuniones, Llevar caja menor, Mantener documentación al día
Recepcionista – Turnos Fines de Semana
Registro de Huéspedes CHECK IN – CHECK OUT, Recepción de llamadas, Control de habitaciones, Caja menor