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Digital Marketing Specialist with 5 years of diverse campaign experience
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Competencies
Designs and executes digital marketing strategies to enhance brand presence.
Creates engaging content tailored for various online platforms.
Manages social media accounts, schedules posts, and monitors engagement.
Optimizes website content and manages paid advertising campaigns.
Uses analytics tools to track campaign performance and inform strategy.
Education
Summary
Experienced digital marketing specialist with expertise in social media, content creation, and analytics.
Key Achievements
- Led successful social media campaigns resulting in increased engagement.
- Managed multiple digital channels, including SEO and SEM efforts.
- Developed content strategies that improved brand visibility across platforms.
Experience
Customer service interpreter/ Medical Interpreter
Provide simultaneous interpreting services for different industries such as cable, utilities, insurance companies, law enforcement, collection, among others., Ensuring consistency, accuracy and overall quality., Placing calls to customers to remind them of insurance cancellations, payments, collection, sales, etc., Assist customers express their concerns, complaints and feelings so the issue at hand is resolved., Assist patients and providers communicate with each other during medical encounters., Ensure patients understand the healthcare process if there is a language barrier., Help medical staff place calls., Give instructions accurately for medical procedures and surgeries.
Medical Interpreter
Provide over the phone interpreting services for health care providers and patients., Help non-English-speaking patients to communicate with medical staff at their appointments., Explain medical terms to patients and express concerns they might have to the provider as detailed and accurately as possible., Assist medical staff such as nurses, coordinators, social workers to place calls to patients to remind them of appointments and provide important medical information., Assist providers get medical history for patients and register them in case of admission or medical procedure., Make sure that the patient understands everything that was said during the encounter.