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L

Luis

Customer service interpreter/ Medical Interpreter

Contato

Lima, Lima Province, Peru
Disponível na CazVid
Contato pela CazVid

Competências

Digital MarketingAdvanced

Designs and executes digital marketing strategies to enhance brand presence.

Content CreationIntermediate

Creates engaging content tailored for various online platforms.

Social Media ManagementAdvanced

Manages social media accounts, schedules posts, and monitors engagement.

SEO & SEMIntermediate

Optimizes website content and manages paid advertising campaigns.

Analytics & ReportingIntermediate

Uses analytics tools to track campaign performance and inform strategy.

Formação acadêmica

Teacher's Certificate in English
ICPNA – San Miguel
Completed 2017
Technical Certificate in Translation and Interpretation
Cibertec – Miraflores
Completed 2017
Microsoft Office Certificate
Cibertec - Miraflores
Completed 2018

Resumo

Experienced digital marketing specialist with expertise in social media, content creation, and analytics.

Principais conquistas

  • Led successful social media campaigns resulting in increased engagement.
  • Managed multiple digital channels, including SEO and SEM efforts.
  • Developed content strategies that improved brand visibility across platforms.

Experiência

Customer service interpreter/ Medical Interpreter

Mego Networks S.A.C
February 2016 - December 2019

Provide simultaneous interpreting services for different industries such as cable, utilities, insurance companies, law enforcement, collection, among others., Ensuring consistency, accuracy and overall quality., Placing calls to customers to remind them of insurance cancellations, payments, collection, sales, etc., Assist customers express their concerns, complaints and feelings so the issue at hand is resolved., Assist patients and providers communicate with each other during medical encounters., Ensure patients understand the healthcare process if there is a language barrier., Help medical staff place calls., Give instructions accurately for medical procedures and surgeries.

Medical Interpreter

E-voque
February 2020 - December 2024

Provide over the phone interpreting services for health care providers and patients., Help non-English-speaking patients to communicate with medical staff at their appointments., Explain medical terms to patients and express concerns they might have to the provider as detailed and accurately as possible., Assist medical staff such as nurses, coordinators, social workers to place calls to patients to remind them of appointments and provide important medical information., Assist providers get medical history for patients and register them in case of admission or medical procedure., Make sure that the patient understands everything that was said during the encounter.

Habilidades

Digital MarketingContent CreationSocial Media ManagementSEO & SEMAnalytics & Reporting
Publicado na CazVid - 17 de mai. de 2026
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