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Luis
Remote Tech Support Agent Position
Video resume
Remote Tech Support Agent Position
A bachelor degree in computer science and 30 years of experience allowed me to create a strong skill set to be able to troubleshoot, analice and resolve both hard and soft technical issues in the must effective way possible.
Contact
Guatemala City, Guatemala, Guatemala
Open to remote
Available on CazVid
Competencies
Technical TroubleshootingExpert
Applied advanced troubleshooting skills to diagnose and resolve hardware and software issues effectively.
Customer SupportIntermediate
Engaged with users to understand problems and deliver effective solutions remotely.
Computer Science KnowledgeAdvanced
Utilized a formal education in computer science to inform technical problem-solving.
Remote CommunicationIntermediate
Communicated technical information clearly and efficiently in remote support settings.
Summary
Experienced remote tech support professional based in Guatemala City with 30 years of expertise in resolving hardware and software issues, equipped with a Bachelor's degree in Computer Science.
Key Achievements
- Gained extensive experience troubleshooting and resolving diverse technical issues over three decades.
- Developed a comprehensive skill set in diagnosing hardware and software problems.
- Built a strong foundation in computer science through formal education and practical application.
Skills
Technical TroubleshootingCustomer SupportComputer Science KnowledgeRemote Communication
Published on CazVid - Jul 3, 2025