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Competencies
Demonstrated experience with Operating and managing various computer systems and software.
Demonstrated experience with Providing technical support to users and troubleshooting hardware and software issues.
Demonstrated experience with Quickly learn and adapt to new technologies and platforms.
Demonstrated experience with Problem-solving skills in IT environments.
Demonstrated experience with Knowledge of customer service best practices in technical support contexts.
Education
Languages
Experience
Customer Service
Client reception, customer service, and product inventory management.
Catalog Sales Assistant
Promoted a variety of springs to different companies.
Customer Service Representative
Provided customer and technical support for one of the largest wireless providers in the U.S., Handled billing, payments, service activation/reactivation, and troubleshooting., Offered personalized assistance and guided customers through available services and product options., Demonstrated strong product knowledge across multiple brands to ensure accurate and complete support., Actively listened to customer concerns and resolved issues efficiently, ensuring high satisfaction and timely follow-up.