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Luz

Customer Service

Contato

Guatemala City,Guatemala,Guatemala
Disponível na CazVid
Contato pela CazVid

Competências

Operating and managing various computer systems and softwareIntermediate

Demonstrated experience with Operating and managing various computer systems and software.

Providing technical support to users and troubleshooting hardware and software issuesIntermediate

Demonstrated experience with Providing technical support to users and troubleshooting hardware and software issues.

Quickly learn and adapt to new technologies and platformsIntermediate

Demonstrated experience with Quickly learn and adapt to new technologies and platforms.

Problem-solving skills in IT environmentsIntermediate

Demonstrated experience with Problem-solving skills in IT environments.

Knowledge of customer service best practices in technical support contextsIntermediate

Demonstrated experience with Knowledge of customer service best practices in technical support contexts.

Formação acadêmica

High School Diploma
Instituto privado Guatemala de la Asunción
Completed 2023

Idiomas

enNative

Experiência

Customer Service

OH WOW CITY
Noviembre 2023 - Diciembre 2023

Client reception, customer service, and product inventory management.

Catalog Sales Assistant

Industria Nacional de Resortes
Octubre 2020 - Diciembre 2021

Promoted a variety of springs to different companies.

Customer Service Representative

Allied Global
February 2024 - August 2025

Provided customer and technical support for one of the largest wireless providers in the U.S., Handled billing, payments, service activation/reactivation, and troubleshooting., Offered personalized assistance and guided customers through available services and product options., Demonstrated strong product knowledge across multiple brands to ensure accurate and complete support., Actively listened to customer concerns and resolved issues efficiently, ensuring high satisfaction and timely follow-up.

Habilidades

Operating and managing various computer systems and softwareProviding technical support to users and troubleshooting hardware and software issuesQuickly learn and adapt to new technologies and platformsProblem-solving skills in IT environmentsKnowledge of customer service best practices in technical support contexts
Publicado na CazVid - 17 de mai. de 2026
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