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Marvin
Customer Service & SEO Specialist with 4+ years in digital and financial industries
Video resume
Customer service representative
High-level assistance for customer inquiries, strong communication skills, rapport builder, and stickness to business guidelines
Contact
Panamá, Panamá, Panamá
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided high-level assistance and support to customers, building rapport and adhering to business guidelines.
SEO OptimizationIntermediate
Optimized website content, including blog posts and meta descriptions, to increase organic search traffic.
Business Development & SalesIntermediate
Built rapport over the phone to increase qualified leads and support sales processes for real estate companies.
Communication SkillsAdvanced
Utilized strong verbal and soft skills to engage clients and negotiate effectively across roles.
Critical Thinking & Problem SolvingAdvanced
Applied critical thinking to resolve customer inquiries and improve business processes.
Summary
Experienced in customer support, SEO, and business development with a focus on financial, real estate, and digital markets.
Key Achievements
- Over 1 year experience as a CSR for financial campaigns, banks, and money transfer solutions
- Developed soft skills including active listening, critical thinking, problem solving, and multitasking
- Implemented advanced SEO techniques to improve website traffic and search engine ranking
Skills
Customer ServiceSEO OptimizationBusiness Development & SalesCommunication SkillsCritical Thinking & Problem Solving
Published on CazVid - May 17, 2026