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Michael
Customer Service Specialist with 10+ years in client relations
Video resume
Costumer service representative/specialist
I Will take care of all customers inquiry through calls, chat and/or email; also resolve any problem customer May encounter through out the experience with the company/ product and create close connection and rapport with customers to ensure a long term relationship with the company all within the guidelines and regulations of the company nnLanguages: english and spanish
Contact
Panamá, Panamá, Panamá
Open to remote
Available on CazVid
Competencies
Customer CommunicationAdvanced
Effectively communicates with customers via multiple channels to resolve issues and build rapport.
Client Relationship ManagementAdvanced
Creates value-driven relationships to ensure long-term customer engagement.
Multilingual SupportIntermediate
Provides support in both English and Spanish, enhancing service accessibility.
Problem ResolutionAdvanced
Addresses and resolves customer problems effectively within company guidelines.
Summary
Experienced customer service specialist with over a decade of delivering client support and building lasting relationships, fluent in English and Spanish.
Key Achievements
- Resolved customer inquiries through calls, chat, and email, maintaining high customer satisfaction.
- Built long-term relationships with clients to foster brand loyalty and retention.
- Utilized bilingual skills (English and Spanish) to serve diverse customer bases effectively.
Skills
Customer CommunicationClient Relationship ManagementMultilingual SupportProblem Resolution
Published on CazVid - Jul 3, 2025