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Michael

Costumer service representative/specialist

Currículo em vídeo

Costumer service representative/specialist
I Will take care of all customers inquiry through calls, chat and/or email; also resolve any problem customer May encounter through out the experience with the company/ product and create close connection and rapport with customers to ensure a long term relationship with the company all within the guidelines and regulations of the company nnLanguages: english and spanish

Contato

Panamá, Panamá, Panamá
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer CommunicationAdvanced

Effectively communicates with customers via multiple channels to resolve issues and build rapport.

Client Relationship ManagementAdvanced

Creates value-driven relationships to ensure long-term customer engagement.

Multilingual SupportIntermediate

Provides support in both English and Spanish, enhancing service accessibility.

Problem ResolutionAdvanced

Addresses and resolves customer problems effectively within company guidelines.

Resumo

Experienced customer service specialist with over a decade of delivering client support and building lasting relationships, fluent in English and Spanish.

Principais conquistas

  • Resolved customer inquiries through calls, chat, and email, maintaining high customer satisfaction.
  • Built long-term relationships with clients to foster brand loyalty and retention.
  • Utilized bilingual skills (English and Spanish) to serve diverse customer bases effectively.

Habilidades

Customer CommunicationClient Relationship ManagementMultilingual SupportProblem Resolution
Publicado na CazVid - 3 de jul. de 2025
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Contato Michael