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Nicolas
Sales & Customer Service Professional with 7+ years of experience
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Competencies
Conducted factoring sales, lead closing, and business development efforts.
Provided support across multiple sectors including healthcare, logistics, and real estate.
Utilized Launch Control and other CRM platforms to attract leads and manage client relationships.
Handled accounting, invoice management, permits, and scheduling tasks efficiently.
Education
Languages
Summary
Experienced professional with over 7 years in sales, customer service, and administrative roles across diverse industries.
Key Achievements
- Managed email campaigns and strategies at Smart Fleet Funding
- Converted cold leads into warm leads and closed real estate deals at Twin Home Buyer
- Gained extensive experience in logistics, finance, and telecommunications industries
Experience
Business Developer
Factoring sales and business development, Email campaigns and strategies building, Closing deals, CRM management
L2-L3 Interpreter
On the Phone Interpretation (OPI) for government agencies, insurances, schools and services such as Utilities.
HR Officer & Payroll, Real Estate Sales
HR & Payroll management, Leads attraction using Launch Control (CRM), County permits for building and remodeling properties, Convert cold leads into warm leads and closing Real State deals, Compare leads offers with current market offers (Redfin), Management of property inspections and...
Soft Sales representative
Scheduling of guests in water parks with the best available rates, Negotiation, Offering discounts, promotions and packages to conclude with the sale, Payment processing and reservations.
Customer service representative
Scheduling medical imaging appointments, Sending reports, Scheduling low and high modality appointments.
Customer Service Representative
Tracking of packages, Creation of cases, complaints and reports on delays in deliveries, Compliance with metrics determined by the client and the company.
Customer Service Representative
Scheduling of patients, Reception, Filing and resolution of FAQ, Administrative procedures, Scheduling of patients with suspected COVID-19 cases
Collections Representative
Bilingual customer service, Financial advice and portfolio collection, Loan restructuring, Customer education on credit bureau, Make a certain number of manual calls per hour (210 min.), Compliance with metrics determined by the client and the company.
Accounting assistant
File management, Accounting of invoices through the SIIGO accounting platform, Payroll liquidation, Renewal of permits with public entities, Reception and face-to-face customer service.