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Nicole
Customer Engagement & Support Specialist
Video resume
Contact
Competencies
Experiencia demostrada en High-Volume Messaging.
Experiencia demostrada en Active Listening.
Experiencia demostrada en Written Communication.
Experiencia demostrada en Relationship Building.
Experiencia demostrada en Response Rate.
Education
Languages
Summary
Customer Engagement & Support Specialist buscando nuevas oportunidades
Experience
Customer Engagement & Support Specialist
Handled high-volume user chat and messaging interactions in real time under demanding quality standards.. Applied active listening and engaging communication to improve user satisfaction, account retention, and interaction quality.. Maintained clean digital records and monitored interaction metrics to meet daily operational targets.
Customer Service & Sales Advisor
Managed direct customer interactions and follow-ups, effectively identifying user needs to drive conversion and satisfaction.. Built positive, empathetic relationships through clear, active communication.
Operations & Administrative Assistant
Supported daily digital records, data tracking, and communication flows to ensure continuous operational support.
Skills
Video Transcript
Administración de empresas
Hola, soy Nicole Corral y estoy ubicada en la ciudad de Yungo. Actualmente me encuentro buscando empleos de su hora de servicio al 20. Soy la candidata de donia, puesto que cuento con una experiencia en el área. Además, que puedo ir a las comunidades en acertiva, trabajo en equipo empatía, responsabilidad, infalidad y trabajo bajo presión.