This is my profileContact via CazVidNicole
Video Interpreter with diverse language and domain expertise
Contact
Competencies
Provided interpretation services in medical, legal, insurance, technical, and financial settings.
Handled customer inquiries, managed team operations, and optimized client interactions.
Analyzed client eligibility for loans and credit, and managed risk assessment for financial institutions.
Led teams to enhance account and work environment efficiency and effectiveness.
Provided technical assistance in multiple domains including interpreted in technical contexts.
Education
Languages
Summary
Experienced in interpreting and customer service across various industries, with strong skills in team leadership and risk analysis.
Key Achievements
- Led a team to improve account management and work environment at Convergys.
- Supported achievement of goals and encouraged team performance at Paypal.
- Interpreted across multiple domains including medical, legal, insurance, and finance in various roles.
Experience
Video Interpreter Level 3
Interpreting in different areas including medical, legal, insurance, and finance.
Customer Service
Creator and leader of the team to improve the account and work environment.
Customer Service
Financial Analyst and Assistant Supervisor
Helped achieve goals and encouraged workers to accomplish what was required from them in the shortest period of time possible.
Credit Card Specialist
Specialist in Risk Management, Collections and Analyzing clients to see if they qualified for loans or credit cards.
Level 1 English / Spanish Interpreter
Interpreting for financial, legal, medical, technical, insurance, and various additional matters regarding daily living.
Level 2 English / Spanish Interpreter
Interpreting for financial, legal, medical, technical, insurance, and various additional matters regarding daily living.