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Ricardo
Customer Service and Sales Specialist with bilingual expertise
Video resume
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Competencies
Provided customer support and engagement across contact centers and medical interpretation.
Fluent in English and Spanish, facilitating effective communication in diverse roles.
Utilized computer skills to assist customers with platforms and software.
Assisted customers with onboarding and usage of business creation applications.
Education
Languages
Summary
Experienced bilingual customer service and sales representative with diverse sector exposure, including medical interpretation and technical support.
Key Achievements
- Gained experience across customer service, sales, and medical interpretation roles
- Handled customer inquiries and support in multiple contact center environments
- Provided medical interpretation for Spanish-speaking patients
Experience
Costumer Service Agent
Costumer service phone agent.
Constumer Service Representative
In charged of gaining back costumers.
Comstumer Service/ Sales Rep.
Roadside assistance representative and then sales agent.
Medical Interpreter
Medical interpretation for spanish speaking patients who need to visit or attend a medical appoinment.