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Ricardo

Customer Service and Sales Specialist with bilingual expertise

Currículo em vídeo

Sales rep
Currently work with customers to help them with a business creating app. My role is to assist them and guide them if they have questions in regards to the platform or if they have questions as to how to use or add certain services.

Contato

Puebla City, Puebla, Mexico
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceIntermediate

Provided customer support and engagement across contact centers and medical interpretation.

Bilingual CommunicationIntermediate

Fluent in English and Spanish, facilitating effective communication in diverse roles.

Technical SkillsIntermediate

Utilized computer skills to assist customers with platforms and software.

Sales SupportIntermediate

Assisted customers with onboarding and usage of business creation applications.

Formação acadêmica

Pablo torres burgos
Completed 09/2008
Coshocton high school
Completed 06/2012
Coshocton High
Completed 06/2016

Idiomas

SpanishBilingual

Resumo

Experienced bilingual customer service and sales representative with diverse sector exposure, including medical interpretation and technical support.

Principais conquistas

  • Gained experience across customer service, sales, and medical interpretation roles
  • Handled customer inquiries and support in multiple contact center environments
  • Provided medical interpretation for Spanish-speaking patients

Experiência

Costumer Service Agent

Teleperformance
03/2018 - 01/2019

Costumer service phone agent.

Constumer Service Representative

Alorica
04/2019 - 07/2021

In charged of gaining back costumers.

Comstumer Service/ Sales Rep.

Bpo Centers
11/2021 - 11/2024

Roadside assistance representative and then sales agent.

Medical Interpreter

Konnect Cx
04/2025 - present

Medical interpretation for spanish speaking patients who need to visit or attend a medical appoinment.

Habilidades

Customer ServiceBilingual CommunicationTechnical SkillsSales Support
Publicado na CazVid - 17 de mai. de 2026
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Contato Ricardo