This is my profileContact via CazVid
Sabiani
Remote Tech Support Agent with customer service expertise
Video resume
Remote tech support agent
I worked for Frontier communications as a tech support agent providing a grate experience to our customers resolving any doubts regarding their tech visits, providing solutions to their inquiries regarding speed limits and assisting with troubleshooting steps to fix any internet issue they might have at the moment of their call.
Contact
Mexico City, Mexico City, Mexico
Open to remote
Available on CazVid
Competencies
Technical SupportIntermediate
Assisted customers with troubleshooting internet issues and resolving technical inquiries.
Customer ServiceIntermediate
Handled customer interactions, addressing concerns and providing solutions in a call center setting.
Call Center OperationsIntermediate
Experience in call center environments with focus on tech support and collections.
Communication SkillsIntermediate
Clear communication to troubleshoot problems and deliver solutions effectively.
Summary
Experienced in providing technical assistance and customer service in call center environments, seeking remote opportunities.
Key Achievements
- Provided troubleshooting support to resolve internet issues for customers at Frontier Communications
- Delivered comprehensive technical assistance, enhancing customer satisfaction
- Gained experience in call center environments including collections, tech support, and customer service
Skills
Technical SupportCustomer ServiceCall Center OperationsCommunication Skills
Published on CazVid - Jul 3, 2025