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Sabiani

Remote Tech Support Agent with customer service expertise

Currículo em vídeo

Remote tech support agent
I worked for Frontier communications as a tech support agent providing a grate experience to our customers resolving any doubts regarding their tech visits, providing solutions to their inquiries regarding speed limits and assisting with troubleshooting steps to fix any internet issue they might have at the moment of their call.

Contato

Mexico City, Mexico City, Mexico
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Technical SupportIntermediate

Assisted customers with troubleshooting internet issues and resolving technical inquiries.

Customer ServiceIntermediate

Handled customer interactions, addressing concerns and providing solutions in a call center setting.

Call Center OperationsIntermediate

Experience in call center environments with focus on tech support and collections.

Communication SkillsIntermediate

Clear communication to troubleshoot problems and deliver solutions effectively.

Resumo

Experienced in providing technical assistance and customer service in call center environments, seeking remote opportunities.

Principais conquistas

  • Provided troubleshooting support to resolve internet issues for customers at Frontier Communications
  • Delivered comprehensive technical assistance, enhancing customer satisfaction
  • Gained experience in call center environments including collections, tech support, and customer service

Habilidades

Technical SupportCustomer ServiceCall Center OperationsCommunication Skills
Publicado na CazVid - 3 de jul. de 2025
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