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Samuel
Customer Service Agent with Diverse Communication Skills
Video resume
Customer service agent
Customer service representative
Contact
Colombia, Huila Department, Colombia
Available on CazVid
Competencies
Verbal CommunicationIntermediate
Utilized spoken language skills to effectively interact with customers in bilingual environments.
Written CommunicationIntermediate
Prepared clear and professional written messages for customer support and internal reports.
Customer ServiceIntermediate
Provided support and assistance to clients in banking and insurance sectors, ensuring satisfaction.
SupervisionIntermediate
Managed daily store operations and staff supervision at a clothing store.
LanguagesExpert
Fluent in Spanish and English, enabling effective communication in diverse customer contexts.
Education
High School Diploma
LICEO ANTONIA SANTOS
Completed 2021-01-01
Languages
SpanishNative
EnglishB2+-C1
Summary
Experienced customer service agent with bilingual skills and supervisory experience in retail and financial sectors.
Key Achievements
- Served as a customer service agent at PNC American Bank and Allstate, handling client inquiries.
- Supervised operations at a clothing store, overseeing staff and daily store activities.
- Developed bilingual communication abilities in Spanish and English for varied customer interactions.
Experience
Customer service agent pnc american bank
Atento colombia
April-2024 - December-2024
customer service agent allstate
Qualfon colombia
January-2023 - July-2023
supervisor
clothes store
Skills
Verbal CommunicationWritten CommunicationCustomer ServiceSupervisionLanguages
Published on CazVid - Jul 3, 2025