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Samuel

Customer Service Agent with Diverse Communication Skills

Currículo em vídeo

Customer service agent
Customer service representative

Contato

Colombia, Huila Department, Colombia
Disponível na CazVid
Contato pela CazVid

Competências

Verbal CommunicationIntermediate

Utilized spoken language skills to effectively interact with customers in bilingual environments.

Written CommunicationIntermediate

Prepared clear and professional written messages for customer support and internal reports.

Customer ServiceIntermediate

Provided support and assistance to clients in banking and insurance sectors, ensuring satisfaction.

SupervisionIntermediate

Managed daily store operations and staff supervision at a clothing store.

LanguagesExpert

Fluent in Spanish and English, enabling effective communication in diverse customer contexts.

Formação acadêmica

High School Diploma
LICEO ANTONIA SANTOS
Completed 2021-01-01

Idiomas

SpanishNative
EnglishB2+-C1

Resumo

Experienced customer service agent with bilingual skills and supervisory experience in retail and financial sectors.

Principais conquistas

  • Served as a customer service agent at PNC American Bank and Allstate, handling client inquiries.
  • Supervised operations at a clothing store, overseeing staff and daily store activities.
  • Developed bilingual communication abilities in Spanish and English for varied customer interactions.

Experiência

Customer service agent pnc american bank

Atento colombia
April-2024 - December-2024

customer service agent allstate

Qualfon colombia
January-2023 - July-2023

supervisor

clothes store

Habilidades

Verbal CommunicationWritten CommunicationCustomer ServiceSupervisionLanguages
Publicado na CazVid - 3 de jul. de 2025
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Contato Samuel