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Sergio
Customer Service Assistant with 2+ years in client management
Video resume
Customer service assistant
Presentation of Sergiofor Customer service assistant
Contact
Medellín, Departamento de Antioquia, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and resolved issues with professionalism and calmness.
Bilingual CommunicationIntermediate
Provided support in both Spanish and English, facilitating effective communication.
Emotional ControlAdvanced
Managed emotions and maintained composure in challenging customer situations.
Conflict ResolutionIntermediate
Dealt with customer complaints and conflicts professionally to ensure satisfaction.
Summary
Experienced customer service advisor with over two years of managing diverse client interactions in bilingual settings. Skilled in conflict resolution and emotional regulation.
Key Achievements
- Managed diverse customer interactions effectively for over two years
- Provided bilingual customer support in Spanish and English
- Developed strong emotional control and conflict resolution skills
Skills
Customer ServiceBilingual CommunicationEmotional ControlConflict Resolution
Published on CazVid - May 17, 2026