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Sergio
Customer service assistant
Currículo em vídeo
Customer service assistant
Presentation of Sergiofor Customer service assistant
Contato
Medellín, Departamento de Antioquia, Colombia
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceIntermediate
Handled customer inquiries and resolved issues with professionalism and calmness.
Bilingual CommunicationIntermediate
Provided support in both Spanish and English, facilitating effective communication.
Emotional ControlAdvanced
Managed emotions and maintained composure in challenging customer situations.
Conflict ResolutionIntermediate
Dealt with customer complaints and conflicts professionally to ensure satisfaction.
Resumo
Experienced customer service advisor with over two years of managing diverse client interactions in bilingual settings. Skilled in conflict resolution and emotional regulation.
Principais conquistas
- Managed diverse customer interactions effectively for over two years
- Provided bilingual customer support in Spanish and English
- Developed strong emotional control and conflict resolution skills
Habilidades
Customer ServiceBilingual CommunicationEmotional ControlConflict Resolution
Publicado na CazVid - 17 de mai. de 2026