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Tamborileando
Customer Service Representative with retention experience and strong client support skills
Video resume
Customer service representative
My work experience is in the retention department, however I’m seeking a customer service job on a different department than retention. I’m not good at sales.
Contact
Valledupar, Cesar, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and assistance to customers, addressing inquiries and resolving issues effectively.
Communication SkillsIntermediate
Engaged with customers clearly and empathetically to ensure positive interactions.
Problem SolvingIntermediate
Assisted customers in troubleshooting and resolving service-related issues.
Client RetentionIntermediate
Worked in retention department, focused on maintaining existing customer relationships.
Summary
Experienced customer service representative with retention background seeking to leverage client support skills in a new department.
Key Achievements
- Worked in a company specializing in customer retention, gaining specialized experience in customer engagement strategies.
- Transitioned focus from retention to general customer service, demonstrating flexibility and commitment to service quality.
- Gained experience in addressing customer needs and providing support in a fast-paced environment.
Skills
Customer ServiceCommunication SkillsProblem SolvingClient Retention
Published on CazVid - Jul 3, 2025