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Customer service representative

Currículo em vídeo

Customer service representative
My work experience is in the retention department, however I’m seeking a customer service job on a different department than retention. I’m not good at sales.

Contato

Valledupar, Cesar, Colombia
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Customer ServiceIntermediate

Provided support and assistance to customers, addressing inquiries and resolving issues effectively.

Communication SkillsIntermediate

Engaged with customers clearly and empathetically to ensure positive interactions.

Problem SolvingIntermediate

Assisted customers in troubleshooting and resolving service-related issues.

Client RetentionIntermediate

Worked in retention department, focused on maintaining existing customer relationships.

Resumo

Experienced customer service representative with retention background seeking to leverage client support skills in a new department.

Principais conquistas

  • Worked in a company specializing in customer retention, gaining specialized experience in customer engagement strategies.
  • Transitioned focus from retention to general customer service, demonstrating flexibility and commitment to service quality.
  • Gained experience in addressing customer needs and providing support in a fast-paced environment.

Habilidades

Customer ServiceCommunication SkillsProblem SolvingClient Retention
Publicado na CazVid - 3 de jul. de 2025
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