This is my profileContact via CazVidThis profile is written in Spanish
Victor
Representante de ventas y atención al cliente con experiencia en bienes raíces y construcción
Contact
Competencies
Experiencia en generación de leads, negociación y cierre de ventas en diferentes sectores.
Capacidad para evaluar necesidades del cliente y ofrecer soluciones efectivas rápidamente.
Habilidad para comunicarse en inglés y español en entornos de atención y ventas.
Uso competente de plataformas CRM y programas de oficina para administrar leads y datos.
Capacidad para gestionar múltiples tareas diarias, priorizando actividades clave.
Education
Languages
Summary
Profesional bilingüe con experiencia en ventas, atención al cliente y gestión de leads en distintos sectores, enfocado en ofrecer soluciones efectivas y mantener relaciones duraderas.
Key Achievements
- Incrementó en un 10% el tamaño promedio de las cuentas de los clientes mediante promociones y ventas cruzadas.
- Gestionó y convirtió leads en citas para el equipo de ventas, asegurando un flujo constante de oportunidades de negocio.
- Brindó soluciones proactivas a clientes y gestionó consultas para mejorar la experiencia de servicio y satisfacción.
Experience
Appointment Setter, Customer Service, Sales, Real State
Prospecting for new leads, Servicing inbound leads from sign calls and other internet sources, Converting leads to appointments for a team’s sales agents, Qualifying incoming leads, Following up with past leads to make them sales ready for the agent, Negotiate, seek out, finalize, and organize purchasing deals
Inside Sales
Communicated sales promotions to customers to grow average customer account size by 10%., Prioritized daily workflows, including all inbound calls, quotes, and sales-related inquiries., Set up new accounts, established customer credit, and set up payment methods., Conducted business-to-business telephone sales., Managed and recorded all leads from outbound telephone marketing., Contacted new and existing customers to discuss how their needs could be met with specific products and services.
Customer Service
Quickly assessed customer needs and proactively provided business solutions to those needs., Provided superior customer service while handling inbound order placement calls and product inquiries., Drove business through providing excellent customer service and product and service knowledge as well as superior customer relationship building skills., Maintained transparent lines of communication for customers about status of orders, order errors, and post order issues.