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Data Analyst with 4 years in Business Intelligence
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Competencies
Used SQL to extract, manipulate, and analyze data from relational databases.
Created dashboards using tools like Power BI and Tableau to present data insights.
Translated business requirements into analytical solutions to support strategic decisions.
Utilized Python scripts for data cleaning and preliminary analysis tasks.
Education
Summary
Dedicated Data Analyst with 4 years of experience in transforming data into actionable insights for business growth.
Key Achievements
- Led development of dashboard reports improving decision-making efficiency.
- Streamlined data collection processes reducing errors and redundancies.
- Collaborated with cross-functional teams to deliver actionable insights.
Experience
Sales Team Leader
Led and motivated a team of sales agents to meet and exceed daily and monthly targets, Provided real-time coaching, feedback, and support to boost performance and productivity, Monitored KPIs and sales metrics to ensure team alignment with campaign goals, Delivered performance reports and insights to management, Conducted regular quality audits and chat reviews to ensure compliance and service excellence, Facilitated training sessions and knowledge refreshers to strengthen sales skills, Handled escalations and provided solutions to complex customer situations