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English Teacher
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Competencies
Experienced in developing client-side scripts to improve website interactivity.
Used for backend development, automation, and scripting tasks in various projects.
Built and maintained responsive websites using HTML, CSS, and JavaScript frameworks.
Designed, implemented, and optimized SQL databases for multiple applications.
Worked closely with cross-disciplinary teams ensuring project deliverables were met.
Education
Summary
Passionate software developer with 5 years of experience in web and backend development, dedicated to building scalable and user-friendly applications.
Key Achievements
- Led the development of a scalable web platform used by over 10,000 users.
- Contributed to feature implementations across multiple projects, improving functionality and user experience.
- Collaborated with cross-functional teams to deliver software requirements on time.
Experience
English Teacher
Taught security guards basic English., Interviewed the potential candidates when they were in the process of being hired., Determined the level of English from the bilingual candidates., Updated the files from the security guards.
Agent
Translations campaign for electrical calls, psychiatric calls, Medicaid, and court calls., Acted as a middle person for clients needing translation services.
Agent
Received calls from people and asked what symptoms they had and transferred them to a nurse for further assistance.
Customer Support Agent & Team Lead
Helped customers when applying for a loan online., Ensured the documents sent for loan approval were correct or advised if any were missing., Explained rates and payments setup., Processed extensions for payments or payments with authorization., Gained training experience for new hires., Took supervisor calls when needed., Provided QA reinforcement for low scores.
Made calls to insurance companies for claims related to water damage., Collected information on claims and updated homeowners on their status., Connected homeowners with project leads for assistance., Placed homeowner information on CRM and updated files., Learned to read and create estimates on Exactimate.