Administrative Assistant

We are seeking a compassionate, organized, and dependable Administrative Assistant who can provide professional support in a fast-paced funeral-service environment.

Schedule:
Monday–Friday | 8:00 a.m.–5:00 p.m.
Lunch: 12:30–1:30 p.m. (flexibility allowed)

Primary Responsibilities:
Welcome grieving families and visitors with compassion and professionalism; answer and route telephone calls.
Coordinate management calendars, funeral services, visitations, and staff schedules.
Prepare, proofread, organize, and file death certificates, permits, contracts, and case records.
Accurately maintain information in case-management, CRM, cremation-tracking, and billing systems.
Draft professional emails, letters, forms, and other correspondence for management.
Process invoices, insurance-assignment paperwork, and pre-need documentation; assist with daily financial reconciliation.
Manage telephone calls, visitors, paperwork, deadlines, and changing priorities while remaining calm and composed.
Resolve routine family or scheduling concerns using sound judgment and appropriately escalate sensitive matters.
Maintain organized records, supplies, and workspaces while completing reports, mailings, and filings on time.
Protect confidential family and business information while maintaining a polished appearance, positive attitude, professional boundaries, and compliance with the company’s no-fraternization policy.

Qualifications:
• Intermediate computer skills required
• Proficiency in Microsoft Word and Excel
• Excellent spelling, grammar, and written communication skills
• Strong organizational and multitasking abilities
• Professional, compassionate, and dependable demeanor
• Spanish bilingual skills are a plus

Qualified applicants should email their résumé to mailto:[email protected].

Please, no telephone calls.
Background check