Cash App Payout Coordinator in Dhaka, Bangladesh

Md Hafiz is hiring a part-time Cash App Payout Coordinator in Dhaka, Bangladesh. In this customer service role, you will help customers with payout questions, support smooth payment processes, and contribute to a positive customer experience. The position pays BDT 25,000 per month.

Key Responsibilities

• Guide customers through Cash App payout processes and resolve related issues.
• Respond to customer inquiries promptly and professionally.
• Maintain accurate transaction and customer interaction records, following applicable procedures.
• Work with colleagues to improve payment support processes and service delivery.
• Manage multiple requests and meet response deadlines.
• Identify recurring customer concerns and share feedback to help improve service quality.
• Provide management with feedback on customer satisfaction and opportunities for improvement.

Qualifications

• High school diploma or equivalent.
• Strong written and verbal communication skills.
• Customer service experience and a friendly, helpful approach.
• Strong problem-solving and time management abilities.
• Experience in financial services or payments is a plus.

Compensation and Work Environment

This is a part-time, on-site position in Dhaka, Dhaka Division, Bangladesh, with compensation of BDT 25,000 per month. Md Hafiz offers a collaborative workplace, training and development opportunities, and a focus on work-life balance.